Social Impact and Broader Outcomes
To improve our understanding of how Ricoh can make progress in Broader Outcomes and create a positive social impact through our business, we enlisted the assistance of Wellington based impact agency, Ākina. With their guidance we have reviewed our new procurement strategy, supply chain, recruitment policies and partnerships.
Our commitment to broader outcomes was validated recently on completion of a recent Te Tiriti o Waitangi workshop with Treaty Resource Centre, when we received this feedback from our facilitator:
“I’ve facilitated literally thousands of Treaty workshops, across all sectors, but Ricoh is one of less than ten businesses that have ever requested a workshop and one of the very few in any sector that already had HR strategies and targets for addressing under-employment of Māori before even looking at implications of Te Tiriti.”
Christine Herzog
Coordinator, Treaty Resource Centre
Exclusive Dealer Network
To deliver our products, services, and support nationwide, Ricoh utilise a network of exclusive dealer agents. These Dealers are locally owned and operated, contributing to regional economies, and creating employment opportunities.
Staff Growth and Development
Ricoh provides all staff the opportunity for personal and professional development through our Study & Membership Program. Ricoh will contribute to the costs of attaining higher education, plus provide paid time off for study for exams.
Inclusive Workplace & Culture
Since 2019 Ricoh has paid all employees a living wage. As a result, we’ve seen higher staff retention rates, greater role satisfaction and an increase in internal promotions driven by a higher level of staff loyalty. This has meant that we are constantly looking for talented individuals in our entry level roles.
The Ricoh Difference
We believe our main difference lies in the totality of our offering. No other organisation in our industry has the experience or partnerships which Ricoh can leverage to achieve our shared desired outcomes.
We are the only Amotai accredited buyer in our industry with access to their network of Māori & Pasifika businesses. With Amotai’s assistance we will identify procurement opportunities, target Māori & Pasifika organisations to increase our overall spend; therefore, contributing to the Governments target of 5% procurement spend with Māori and Pasifika Organisations.
We are also the only organisation in our industry to engage with Ākina, who have grown our understanding of Broader Outcomes, assisted in establishing our future goals and metrics associated with them.
Ricoh enjoys giving back and understands how important philanthropy is. We have partnered with several sports organisations throughout New Zealand to provide access to sports in communities where this isn’t always available.
We also support a long list of charitable organisations. These include (but are not limited to):
Barnardos
We supply gifts for underprivileged children at Christmas time
The Fred Hollows Foundation
We supply funds so they can return the eyesight of people in the pacific who have avoidable blindness
Tear Fund
Our cycling team raises tens of thousands of dollars each year to assist with freeing people from human trafficking
Te Akatea
We supply funds which directly impacts the educational outcomes of the students; the vast majority of whom are of Māori and Pasifika backgrounds.
Ultimately, Ricoh is committed to contributing to a more sustainable society and has been participating in aspects of it for years. We know that there is a long way to go but are committed to continually building on the foundations we’ve laid.