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Process Automation Partner

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New Zealand businesses can’t afford slow, manual processes. Ricoh helps organisations transform how work gets done through intelligent workflow and automation solutions that reduce complexity, increase efficiency, and deliver better business outcomes.

Our workflow and automation practice combines advanced technologies, such as robotic process automation (RPA), AI-powered workflows, intelligent document capture, and digital forms with expert consulting and implementation services. The result: streamlined operations, improved accuracy, and faster decision-making across your organisation.

Through a consultative, end-to-end approach spanning process discovery, solution design, implementation, and ongoing optimisation, Ricoh delivers automation solutions tailored to your organisation’s needs and designed to scale as your business evolves.

Working with industry-leading platforms including Microsoft, ABBYY, Tungsten Automation (Kofax), and Nintex, we build secure, cloud-ready workflows that help organisations operate smarter, reduce operational costs, and empower teams to perform at their best.

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80%
of organisations accelerated automation investments in the past two years to improve efficiency and resilience.
— Deloitte Global Intelligent Automation Survey

Empower Your Workforce

Ricoh helps organisations streamline everyday processes so employees can focus on work that truly matters. By eliminating repetitive tasks, digitising workflows, and improving access to information, businesses can increase productivity while creating a more engaging work environment for their teams.

Ricoh’s workflow and automation solutions help organisations:

  • Reduce manual processes and operational bottlenecks
  • Improve accuracy and reduce human error
  • Increase process visibility and accountability
  • Enable secure collaboration across teams and locations
  • Deliver faster, better customer experiences

By modernising business processes and connecting information across systems, Ricoh empowers your workforce to work smarter, faster, and more collaboratively in today’s hybrid work environment.

 

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70% of organisations expect to increase their investment in automation and AI, over the next three years.
McKinsey , Global Survey on AI

Organisations that invest in automation today are building the operational agility needed to compete tomorrow.

Our Workflow & Automation Solutions

Finance Automation Assessment

Automate your accounts payable and receivable; from invoice capture to approvals and payments; reducing manual processing, improving accuracy, and giving finance teams real visibility.

Explore finance automation

AI Readiness Assessment

Not sure where automation and AI fit in your business? Ricoh's structured assessment identifies your highest-value opportunities and builds a clear roadmap, so you invest where it counts.

Start your assessment

Process Automation

From robotic process automation (RPA) and digital forms to intelligent data capture, Ricoh eliminates repetitive manual work, improving accuracy and freeing your team to focus on higher-value tasks.

Explore process automation

Data & Analytics

Manage documents, records, and content across Microsoft 365 and Teams, with automated workflows that improve compliance, reduce duplication, and keep teams working from a single source of truth.

Explore content & collaboration

Application Development

Custom-built automated workflows for finance, HR, operations, and beyond, connecting your systems, reducing manual effort, and enabling tasks that once took days to complete in minutes.

Explore business applications

Our Key Partners

Ricoh
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Why Ricoh

Ricoh is a global leader in digital services, process automation, and information management.

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Advisory & Design

With more than 85 years of innovation and expertise, Ricoh helps organisations modernise the way work gets done by connecting people, processes, and technology.

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Build & Deploy

Ricoh combines trusted technology partnerships with consulting expertise to deliver digital workplace solutions that improve productivity and collaboration.

Efficiency

Manage & Optimise

From automation strategy to implementation and optimisation, Ricoh works alongside your organisation to deliver solutions that enable your people to work smarter, wherever work happens.

FAQs

Ricoh New Zealand offers a comprehensive range of workflow automation solutions including robotic process automation (RPA), AI-powered workflows, intelligent document capture, digital forms, accounts payable automation, and business application development. Ricoh works with industry-leading platforms including Microsoft, ABBYY, Tungsten Automation (Kofax), Nintex, Laserfiche, and Medius to deliver secure, cloud-ready automation tailored to each organisation's needs. All solutions are designed and supported locally in New Zealand.
For mid-sized NZ organisations, Ricoh recommends platforms including Microsoft Power Automate and Power Apps for low-code workflow automation across Microsoft 365 environments, Nintex for process automation and digital forms, ABBYY for intelligent document processing and OCR, and Tungsten Automation for enterprise-grade capture and workflow. The right platform depends on your existing systems, the processes you want to automate, and your team's technical capacity. Ricoh's AI Readiness Assessment helps organisations identify the highest-value automation opportunities and build a clear platform roadmap before committing to implementation.
Accounts payable (AP) automation replaces manual invoice processing with intelligent capture, validation, and approval workflows. Ricoh's finance automation solutions use platforms such as Medius and ABBYY to automatically capture invoice data, match it against purchase orders, route approvals, and process payment. This reduces manual handling, improves accuracy, and gives finance teams real-time visibility over payables. It also eliminates common errors associated with manual data entry. Ricoh's Finance Automation Assessment helps identify your current AP bottlenecks and the automation approach best suited to your systems.
Robotic process automation (RPA) uses software bots to perform repetitive, rule-based tasks that previously required manual effort, such as data entry, form processing, report generation, and system-to-system data transfers. For New Zealand businesses, RPA is particularly effective in finance (invoice matching, payroll processing), HR (employee onboarding, leave management), and operations (order processing, compliance reporting). Unlike traditional automation, RPA works with your existing systems without requiring replacement or complex integration. Ricoh's process automation specialists design, build, and manage RPA solutions that are reliable, auditable, and maintainable over time.
Businesses are typically ready for workflow automation when they have repetitive, high-volume processes consuming significant staff time, when manual errors are causing downstream problems, or when they lack visibility into process status and bottlenecks. Common signs include finance teams spending hours on invoice processing, HR spending days on onboarding paperwork, or operations teams manually transferring data between systems. Ricoh's AI Readiness Assessment is designed specifically for NZ organisations that are unsure where to start. Through structured process discovery, Ricoh identifies the highest-value automation opportunities, estimates potential efficiency gains, and builds a practical roadmap so you invest where it delivers the clearest return.

Start Your
Automation Journey

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