Ricoh New Zealand Partners with SurePayd to Redefine Accounts Receivable Automation

 

Ricoh New Zealand is proud to announce its partnership with SurePayd, a leading global provider of cloud-based accounts receivable (AR) automation solutions. The collaboration brings together Ricoh’s trusted expertise in digital transformation and finance process optimisation with SurePayd’s powerful invoice-to-cash automation platform, helping New Zealand organisations unlock working capital, reduce DSO, and improve customer experience.

This partnership represents a significant step forward in Ricoh’s vision to deliver end-to-end finance automation for New Zealand enterprises. Designed to integrate seamlessly with existing ERP systems, SurePayd automates every stage of the receivables process, from invoice distribution and customer communication to payments, reconciliations, and dispute management.

“At Ricoh, we’re passionate about helping our customers do more with less,” said Darren Elmore, Managing Director, Ricoh New Zealand. “SurePayd complements our existing automation ecosystem by transforming the way finance teams manage receivables. It’s about freeing people from repetitive tasks, improving cashflow visibility, and enabling smarter, faster business decisions.”

Ricoh Uses SurePayd to Optimise Its Own Finance Operations

As part of its commitment to digital transformation, Ricoh New Zealand has implemented SurePayd internally to enhance its own accounts receivable operations. The solution has helped Ricoh automate key finance workflows, reduce manual effort, and deliver a more seamless experience for customers.

“We don’t just promote technology, we use it,” added Simon Kingston, Chief Technology Officer, Ricoh New Zealand. “Our partnership with SurePayd is transforming how we manage cash and collections at Ricoh. With 97% automated cash matching, reduced workloads, and enhanced customer payment experiences through self-service, we’re seeing faster processing, quicker collections and improved accuracy.”

Delivering Tangible Business Value

Ricoh × SurePayd is designed for medium to large enterprises across industries such as manufacturing, distribution, FMCG, healthcare, construction, and technology, organisations looking to accelerate cash conversion and reduce operational costs.

Key benefits include:

• Faster cash collection and DSO reduction through automated reminders and workflows.
• Significant efficiency gains, often equivalent to freeing up one full-time resource.
• Enhanced customer experience through frictionless communication and payment options.
• Local implementation and support from Ricoh’s New Zealand-based team.

“SurePayd is excited to partner with Ricoh New Zealand to bring intelligent receivables automation to more businesses across the country,” said Craig Roberts, Director at SurePayd. “Ricoh’s consultative approach and deep local expertise make them the ideal partner to deliver real results for finance teams, helping organisations improve cashflow, strengthen customer relationships, and modernise their finance operations.”

About SurePayd

SurePayd is a global leader in accounts receivable automation, delivering cloud-based solutions that help organisations improve cashflow, reduce manual workload, and enhance customer engagement. The SurePayd platform integrates seamlessly with leading ERP systems and is trusted by enterprises across multiple industries.

About Ricoh New Zealand

Ricoh New Zealand empowers digital workplaces by providing innovative technology, services, and solutions that help businesses work smarter and more sustainably. From intelligent automation and IT services to print and collaboration solutions, Ricoh is committed to improving how people connect, communicate, and create.