Maximise uptime and avoid costly downtime
Zebra Managed Services
Waste-Free, Cost-Efficient, High Performance
Smarter label printing,
fully supported
by Ricoh New Zealand
Label printers are a critical part of many frontline operations. From manufacturing and logistics to healthcare and retail, when these devices fail, the impact can be immediate, disrupting supply chains, delaying customer deliveries, or affecting patient care.
At Ricoh New Zealand, we’ve partnered with Zebra Technologies to deliver a smarter, more reliable way to manage your label printing. Through our fully managed services, we take care of your Zebra printing infrastructure from end-to-end, so you can focus on running your business, not fixing printers.
Supporting business continuity,
nationwide
We understand how important consistent, resilient label printing is for our customers. Whether you're running a busy warehouse in Hamilton, a healthcare facility in Wellington, or a distribution centre in Christchurch, downtime is not an option.
Our Zebra Managed Services are designed to reduce disruption, improve visibility across your device fleet, and give you the confidence that your print environment is performing at its best, every day. From procurement and deployment to proactive maintenance and on-site support, we handle everything on your behalf, backed by our trusted nationwide service team.
Support complex, distributed operations with ease
Access NZ-wide technical support and service coverage
Eliminate capital expenditure with monthly “as-a-service” plans
Improve sustainability by reducing waste and extending asset life
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One complete service, no surprises
Rather than purchasing and managing printers yourself, our managed service model offers a simple, scalable alternative. You get access to the latest Zebra desktop and industrial printers, expert support at the point of use, and the flexibility of a single, predictable monthly cost.
What truly sets this model apart isn’t just the shift from CapEx to OpEx, it’s Ricoh’s national service footprint and proven service pedigree. With industry-leading response and resolution times, built on our award-winning Managed Print Services delivery model, Ricoh technicians are never far away ensuring your operations run smoothly. This full-service approach gives businesses the confidence to scale, knowing expert support is always close at hand.
Should a device ever fail, we’ll have a replacement ready through our national swap-pool programme, ensuring minimal disruption to your teams on the ground. And with a local helpdesk based here in New Zealand, you’ll always have someone to talk to when you need support.
Built for New Zealand industries
Across Europe and the UK, the Ricoh-Zebra partnership has already proven its value, delivering better visibility, stronger compliance, and greater operational efficiency. Now, Ricoh is bringing that same capability right here to Aotearoa, with dedicated local service and support.
We’ve designed our Zebra offering to support the specific needs of frontline teams across Aotearoa. In healthcare, we’re enabling accurate bedside specimen labelling with mobile printing solutions that reduce errors and improve patient safety. In manufacturing and logistics, we’re helping Kiwi businesses keep their production lines and deliveries moving with rugged, high-performance label printers designed to work in demanding environments. And in retail, our solutions make everyday tasks like shelf labelling and returns faster and more efficient.
Wherever your business operates, Ricoh’s managed services can help you achieve more with less, with less downtime, less waste, and less manual intervention.
A more sustainable way to print
Sustainability is a priority for Ricoh, and it’s a core part of our Zebra managed offering. By extending the life of your devices, minimising waste, and helping you avoid unnecessary replacements, we help you reduce your environmental impact while improving operational efficiency. We can also provide reporting to help you track progress towards your ESG goals.
Why partner with Ricoh?
Nationwide service & Zebra-certified techs deliver reliable print support with full lifecycle management across all industries.
We design Zebra print solutions around your workflows - scalable, reliable, and tailored to your business needs.
Ongoing service, reporting, and proactive support keep your Zebra printers running smoothly, with no surprises.
Let's simplify your label printing
If you’re looking for a more resilient, cost-effective way to manage your Zebra printers, talk to our team about our managed service model.
We’ll help you reduce downtime, improve visibility, and create a smarter frontline print environment that scales with your business.
Get in touch with our team and book your no-obligation consultation session today!
