#OneRicoh: Ricoh Hong Kong delivers laptops to enable customers to work from home

#OneRicoh is a series of stories about Ricoh employees demonstrating the Ricoh Way values during times of global crisis
Soon
after the Wuhan lockdown began on January 23, some companies in Hong Kong
instituted a work-from-home policy. Among them was Burberry, a Ricoh Hong Kong
customer.
On January 28, the last day of the Chinese New Year holidays, Service Manager
Daniel Yau received an urgent request for 50 laptops stored in Ricoh Hong
Kong’s warehouse to be delivered to Burberry’s office the next morning. This
was to enable Burberry employees to start working from home immediately after
the holidays ended.
The request was a challenge as almost all logistics companies were closed at
the time, Ricoh Hong Kong’s logistics partners being no exception. Daniel made
many calls until the owner of a small logistics company promised to lend a van
for the delivery.
None of his workers would be available, however. So Daniel’s colleagues Vinson
Suen and Freda Wong pitched in. On January 29, the three got together and managed
to complete the delivery by 10am, earlier than Burberry’s expectation.
Well done!