Managed IT services

 

IT downtime is costly and disruptive to your organization. When IT services are unavailable organizations suffer from lost revenue and staff frustration. Downtime impacts on employee engagement, supplier confidence and customer.

Managing availability and performance of IT Infrastructure is a critical, but cumbersome task for a business owner, and delays in resolving issues can bring your organization’s operations to a standstill.

 

A partnership designed to reduce the strain

Ricoh Managed IT Services maintain the health and well-being of your IT environment to keep it operating at peak performance, helping to eliminate the frustration and complexity of managing your IT, all at one convenient fixed price.

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Why Partner with Ricoh?

All-in-One Solution

Ricoh acts as the guardian of your IT to actively manage and supervise your systems ensuring maximum performance.

Predictable Costs

Ricoh Managed Services are based on a per server approach with desktops included. Pay a predictable monthly fixed price.

Supplier Management

Partnering with Ricoh means all your IT requirements are met by one source, dealing with high level specialists to troubleshoot any problem, first time.

Ongoing Support

Ricoh’s national IT service desk is available to provide support both remotely and onsite, with the Ricoh support portal available 24/7.

Monitoring and Reporting

Automated tuning, patching and fault-fixing and full reporting on outcomes

Safe and Secure

Management and updates of the included anti-virus software to keep your systems protected.

Customer Story:

MOTAT Building

Driving connectivity collaboration

MOTAT

  • Effective inter-site collaboration
  • Fast, accessible information resources
  • Working on the go
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