Ricoh is committed to managing its products and services with the most advanced security technologies possible for our customers around the world. We take the security of our customer’s information extremely seriously.
Today, Ricoh released updated printer drivers and a security patch to address a vulnerability (CVE-2019-19363) which affects some versions of the printer/PC fax drivers used by certain Ricoh MFPs, Printers and Digital Duplicators.
Specifically, the vulnerability could allow a malicious internal user to log in to a PC and modify the printer driver, allowing the PC user to operate as a PC administrator when printing.
To resolve this issue, we request customers download the updated printer driver or patch listed below:
In addition, to minimise potential security risks, Ricoh recommends that customers follow best practices for securely setting up printers or MFPs. Details can be found here:
A complete list of impacted print drivers can be found here: