Join Ricoh and Tungsten Automation for an exclusive executive lunch and learn featuring Leonie Lucas, Data ART Product Manager at Auckland Council, as she shares the council's journey to modernise and future-proof process automation across one of New Zealand's largest and most complex organisations.
Discover how Auckland Council evolved from legacy document capture solutions to a cloud-first automation strategy, unlocking new opportunities to streamline processes, reduce complexity, and create a foundation for future innovation. The programme of work has already identified more than 20 additional opportunities for automation while supporting the council's broader digital transformation objectives.
Through an interactive fireside discussion, hear first-hand how Auckland Council navigated organisational change, competing priorities, lengthy business case processes and evolving technology strategies to move forward with a platform project built for scale.
Why Attend
You'll gain practical insights into:
- Building a business case for process automation initiatives
- Aligning automation investments with a cloud-first strategy
- Moving beyond siloed use cases to enterprise-wide automation
- Replacing legacy processes with more scalable workflows
- Managing stakeholder engagement in large and complex organisations
- Identifying automation opportunities that deliver long-term value
Hear from industry experts and engage in discussions with peers facing similar automation challenges, gaining insights into emerging trends in intelligent automation and how organisations can evolve from isolated automation projects to enterprise-wide transformation programs.
Agenda
- 11:30 am | Arrival and networking
- 11:45 am | Welcome from Ricoh and Tungsten Automation
- 11:50 am | Entrée served
- 12:00 pm | Auckland Council success story
- 12:15 pm | Fireside chat and audience Q&A
- 12:45 pm | Lunch served
- 1:30 pm | Networking and event close
Who Should Attend?
This event is designed for:
- CEOs, CFOs, CIOs and Heads of IT
- Senior Technology Decision-Makers
- Business Leaders responsible for digital strategy and transformation
To ensure meaningful dialogue, this session is limited to a select group of senior executives.
Featured Speaker
Leonie Lucas
Data ART Product Manager,Auckland Council
As Product Manager within Auckland Council's Data ART team, Leonie has played a key role in shaping the council's process automation strategy and driving initiatives that support digital transformation across the organisation. She will share lessons learned from Auckland Council's automation journey, the challenges faced along the way, and what's next as the council expands automation across multiple business functions.
Host
Mark Gollop
Strategic Solutions Consultant,Ricoh New Zealand
Mark has worked closely with Auckland Council throughout its transformation journey, helping navigate the business case process, stakeholder engagement, cloud migration strategy and the expansion of process automation across the organisation. During this session, Mark will join Leonie Lucas for an interactive fireside discussion, sharing insights into the partnership approach, lessons learned, and how organisations can identify and scale automation opportunities that deliver long-term business value.
Hosted by Ricoh and Tungsten Automation experts, with insights from Auckland Council’s automation journey.
Ricoh New Zealand Ltd.
Tungsten Automation
