Modern Workplace Technology Without the Upfront Cost

Ricoh Device as a Service provides laptops, PCs, deployment, support, refresh, and secure retirement in one predictable monthly payment.

Get in touch

Is Managing Employee Devices
Becoming a Challenge?

Keeping employees productive and secure requires more than simply purchasing laptops and PCs. Many New Zealand organisations are dealing with ageing technology, rising hardware costs, limited IT resources, security and compliance pressures, and time-consuming device refresh projects. Managing the full device lifecycle can quickly become complex, costly, and difficult to scale.

Ricoh Device as a Service (DaaS) simplifies the entire process. From device procurement and deployment to support, refresh, and secure retirement, we help you equip your workforce with the technology they need, while reducing complexity and providing predictable monthly costs.

A complete device lifecycle solution

Device procurement, configuration and deployment

Asset tracking, reporting and refresh planning

Secure data destruction

Sustainable recycling services

Why Are New Zealand Businesses
Moving to Device as a Service?

The way organisations consume technology is changing. Today's workforce relies on secure, high-performing devices to stay productive, whether working from the office, at home, or on the move. At the same time, IT teams are under increasing pressure to support hybrid work, manage security and compliance requirements, and keep technology up to date.

Device as a Service (DaaS) helps businesses meet these challenges by combining devices, support, lifecycle management, and technology refreshes into a predictable monthly subscription. This allows organisations to provide employees with the tools they need while reducing complexity, improving security, and freeing IT teams to focus on strategic initiatives rather than day-to-day device management.

Improve cash flow

Preserve capital for business priorities rather than tying funds up in laptops that lose value from the day they arrive.

Predictable IT costs

Replace unexpected device and repair costs with one consistent monthly payment you can budget against.

Scale with your business

Add, refresh or adjust devices as your team and requirements change.

Reduce technology risk

Planned refresh cycles and proactive support help keep devices supported, current and performing reliably.

Free up IT resources

Ricoh handles device procurement, deployment, support and retirement, so your IT team can spend its time on higher value work.

What is Included
in Ricoh Device as a Service?

Ricoh Device as a Service delivers more than just hardware. It provides a complete, end-to-end solution that equips your employees with the technology they need, supported throughout its entire lifecycle.

Business Laptops and Workplace Technology

Access a wide range of business-grade devices and workplace technology from leading manufacturers, including HP, Dell Technologies, Apple, and Microsoft. Solutions can be tailored to your organisation's needs and may include:

Business laptops and desktops
Tablets and mobile devices
Monitors and displays
Docking stations
Headsets and peripherals
Collaboration and meeting room devices
Workplace accessories and productivity tools

With a flexible subscription model, businesses can standardise technology, simplify procurement, and ensure employees always have access to modern, reliable devices.

2 people having a meeting at a desk

From Procurement
to Secure Device Retirement

One service across the whole device journey, built to take procurement, support and disposal off your IT team.

Step 1

Procure

Devices matched to how each team actually works, without the upfront purchase.

Step 2

Deploy

Ricoh configures, delivers and sets up devices so they are ready for your team on day one.

Step 3

Manage

Proactive support and planned updates help keep devices supported, current and performing reliably.

Step 4

Retire

Certified and documented data wiping protects sensitive information when devices reach end of life.

Step 5

Recycle

Devices are dismantled with up to 98% of materials recovered and recycled through Ricoh's certified recycling partners.

Secure Device Retirement and Data Handling

Your data stays on a device after it leaves someone's desk. Without a secure retirement process, that information can be exposed. Ricoh documents every step, from wiping through to recycling, so you can show what happened to each device.

Secure data erasure

Certified data wiping, with the method and standard documented for your records.

Compliance reporting

Receive clear documentation and reporting for governance and audit requirements.

Peace of mind

Reduce security risks and confidently retire devices knowing your data is protected.

Flexible Finance for Predictable IT Costs

Whether you are refreshing an existing fleet or rolling out new workplace devices, Ricoh Finance helps you get the technology you need while keeping financial flexibility.

Preserve working capital

Align payments with business needs

Convert device investment into predictable monthly costs

Simplify technology budgeting and planning

"We wanted technology that empowered our people to focus on their work, not their devices. Ricoh helped us see a better way forward."

— Richard Ertel, Chief Information and Technology Officer, Brosnan

A Trusted Partner for
Managed Devices

As workplace technology continues to evolve, organisations need a partner that can simplify device management and keep employees productive. Ricoh combines leading technology partnerships, nationwide service and support, and flexible financing options to help businesses manage their device estate with confidence.

Ricoh Device as a Service is designed to reduce the day-to-day burden on internal IT teams. Devices are provisioned, configured, and delivered ready for use, while ongoing support, maintenance, and lifecycle management are handled by Ricoh. Planned technology refreshes ensure employees have access to modern, reliable devices without the disruption of large-scale replacement projects.

When devices reach end of life, Ricoh manages secure collection, certified data erasure, and responsible recycling, providing reporting and documentation to support governance, compliance, and sustainability objectives.

With Ricoh Device as a Service, you gain a single partner to manage the complete device lifecycle, from procurement and deployment through to refresh and retirement.

Our credentials include:

ISO 9001, ISO 14001 and ISO 27001 certified
Device partnerships with HP, Dell Technologies, Apple, Microsoft, Cisco and Jabra
Extensive experience deploying, supporting and refreshing business laptops and workplace devices
Nationwide engineering and support capability
In-house funding through Ricoh Finance, so devices, services and support sit in one monthly payment
Toitū net carbonzero certified (Ricoh New Zealand) and EcoVadis Platinum rated (Ricoh Group)

Device as a Service: common questions

Device as a Service bundles business laptops and workplace hardware with deployment, support, planned refresh and secure retirement into one monthly payment. Instead of buying devices outright and managing them yourself, Ricoh manages them and you pay a predictable amount each month. You may also see this described as Hardware as a Service.

Laptop as a service is one form of DaaS, focused on business laptops. Ricoh Device as a Service covers business laptops and other workplace hardware, with deployment, support, planned refresh and secure retirement in the same monthly payment.

Yes. Ricoh supports organisations across New Zealand, with nationwide engineering and support for deployment, day-to-day issues, refresh and retirement.

It is often described as a device subscription, because you pay a regular monthly amount instead of buying devices outright. The exact structure of your agreement is set with Ricoh Finance.

Buying devices outright requires large upfront capital and leaves your team responsible for support, ageing hardware and disposal. Device as a Service spreads that cost into scheduled monthly payments with planned refresh and managed retirement. Many organisations budget it as an operating expense rather than a capital purchase, but how the agreement is treated in your accounts depends on its structure, so confirm the treatment with your finance team.

Mobile device management is the software layer that configures and secures devices while they are in use. Device lifecycle management covers the whole journey, from procurement and deployment through to refresh, certified wiping and recycling. Our full guide to device lifecycle management explains where each one starts and stops.

Certified data wiping removes information to a documented standard, and you receive clear reporting for governance and audit requirements. Devices are then dismantled with up to 98% of materials recovered through certified recycling partners.

Business laptops, tablets, monitors, docking stations, headsets, collaboration devices and workplace accessories from HP, Dell Technologies, Apple, Microsoft, Cisco and Jabra. Your mix is tailored to how each team works.

Unlock your potential with our Professional and Managed Services

Fill out the form and one of our expert team members will be in touch with you.

Ricoh-vibe-logos

Recommended resources for you

eBook

The Cloud Computing Advantage

Why do you need to embrace the future of cloud computing? This ebook highlights the advantages of fully virtualised environments in transforming your business.

Article

Coffee, Tea, or Managed Services

Say goodbye to the hassle of managing IT infrastructure and let experts handle it for you. Learn how Managed Services can benefit your organisation.