Ricoh Way

We’re driven by more than the bottom line. Kiyoshi Ichimura formulated Ricoh Group’s Founding Principles in 1946. They inform how we do business, encouraging us to constantly improve and contribute to the wellbeing of all stakeholders, including our families, customers, and society at large. This is Ricoh Way.

To be one global company, we must care about people, our profession, our society, and our planet. We must dedicate our winning spirit, innovation and teamwork to sharpen our customer centric focus, and we also must commit to the highest standards of ethics and integrity.

The Spirit of Three Loves

Love your neighbour, love your country, love your work. Our guiding principles were formed in 1946 by our founder Kiyoshi Ichimura. They reflect how and why we do business and our commitment to wellbeing in our families, staff, customers and the world we live in.

Our Mission / Te Kaupapa Mātāmua

We are committed to providing excellence to improve the quality of living and to drive sustainability.

I te Rōpū Ricoh, e ū ana mātou kia kairangi te tuku i ngā mahi ki te whanake i te kounga o te oranga, ki te āki hoki i te toitūtanga o te whenua.

Our Vision / Te Whakakitenga

To be the most trusted global company.

Kia whakapono nui te iwi ki a mātou hei kamupene ā-ao.

	Our Values / Mātāpono

CUSTOMER CENTRIC

Act from the customer’s perspective

KIRITAKI

Ka tākina ngā mahi mai i te aronga o ngā kiritaki

PASSION

Approach everything positively and purposefully

KŌINGO

Kia ngākaupai, kia aronui te aro ki ngā mea katoa

GEMBA

Learn and improve from the facts

WHANAKE

Kia ako, kia whakawhanake mai i ngā meka

INNOVATION

Break with the status quo to create value without limits

AUAHA

Ka puta i te pouaka e hua mai ai te kounga mutunga kore

TEAMWORK

Respect all stakeholders and co-create value

MAHI TAHI

Ka whakaute i ngā kaihāpai katoa e puta kounga ai ngā mahi mā te mahi tahi

WINNING SPIRIT

Succeed by embracing challenges through courage and agility

WAIRUA TOA

Ka angitu mā te māia me te tere o te hiki i ngā wero

ETHICS AND INTEGRITY

Act with honesty and accountability

MATATIKA

Kia pono, kia tika te taki i ngā mahi