Our Leadership Team
Ricoh New Zealand's leadership team combines deep expertise across technology, operations, and business strategy, united by a shared focus on innovation, sustainability, and customer outcomes. Together, they lead the delivery of practical, future-focused solutions that help organisations across Aotearoa thrive.
Executive
Senior Leadership Team
Darren Elmore
Managing Director
As the Managing Director of Ricoh New Zealand, Darren leads the business with a strong focus on people, culture, and customer outcomes. With deep experience across Ricoh globally and locally, Darren is passionate about helping organisations find fulfilment through work and delivering Always Awesome Outcomes for customers across Aotearoa New Zealand.
Haroon Mohammed
Finance Director
Haroon provides strategic financial leadership across Ricoh New Zealand, overseeing performance, governance, and risk management. He partners closely with the executive team to deliver commercial insight, support informed decision-making, and ensure financial discipline aligns with business and ESG objectives. Known for his collaborative approach, Haroon translates complex financial data into clear, actionable guidance.
Steven Middleton
General Manager – Sales
Steven is an experienced technology leader with over 25 years in the IT industry. He leads sales strategy and business development, with a strong focus on customer relationships, strategic growth, and delivering long-term value.
Roly Smoldon
General Manager – Digital Services
Roly leads Ricoh's Digital Services business, delivering managed IT, cloud, cybersecurity, and automation solutions. With over 20 years of leadership experience, he helps organisations accelerate digital transformation and build sustainable, future-ready operations.
Simon Kingston
Chief Technology Officer
Simon brings over 25 years of experience in senior technology roles across ANZ. He has led Ricoh New Zealand's digital transformation and AI adoption, advancing the Customer Zero strategy, where solutions are proven internally before being delivered to customers.
Management
Our Management Team
Adi Gordon
Head of Managed Services, Digital Services NZ
Adi has over 19 years of experience in IT service operations. She leads Ricoh's managed services function, overseeing service delivery, service desk, and infrastructure support teams, ensuring secure, reliable, and high-performing customer environments.
Andrew Wilson
Head of Customer Success
Andrew leads customer success at Ricoh New Zealand, focusing on enhancing client experience and building long-term partnerships. With a strong background in service operations, he is committed to delivering proactive, value-driven support.
Andronicos Augoustides
National Manager – Customer Acquisition
Andronicos brings 14 years of experience driving new business growth across Ricoh New Zealand. As National Manager - Customer Acquisition, he leads sales strategy focused on winning new customers and expanding Ricoh's footprint across all business units.
Ashleigh Garrett
National Business Operations Manager
Ashleigh leads business operations, including governance, procurement, and ESG initiatives. She focuses on driving efficiency, compliance, and sustainable practices, enabling consistent performance and long-term value across the organisation.
Francois Coetzee
National Service Operations Manager
Francois brings over 25 years of experience in service operations. He leads nationwide service delivery, overseeing field teams, installations, and workshops, with a focus on service consistency, operational improvement, and customer retention.
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Gavin Pacey
Financial Controller
Gavin brings over 20 years of financial leadership experience. He provides commercial insight and governance support, helping drive strategic decision-making, performance, and sustainable growth.
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Katherine Jovovic
People & Culture Manager
Katherine brings experience across New Zealand and the UK in recruitment, HR advisory, and people operations. With a background in marketing and communications, she takes a pragmatic, relationship-driven approach to building strong culture and delivering practical outcomes for leaders and teams.
Michael Laursen
National Manager – Graphic Communications
Michael leads Ricoh's Graphic Communications business, delivering advanced print solutions to commercial and corporate customers. He is known for strong leadership, strategic direction, and fostering a high-performing team culture.
Murray Clark
Marketing Manager
Murray brings nearly four decades of experience with Ricoh, spanning sales and senior marketing leadership. He has played a key role in guiding the business through major industry transformation and positioning Ricoh's evolving digital services portfolio in the New Zealand market.
Myles Dalton
National Logistics and Supply Manager
Myles is an experienced supply chain leader with a background across multiple industries. He leads logistics and supply operations, focusing on efficiency, transformation, and continuous improvement to support business performance and customer delivery.
Rebecca O'Leary
Contact Centre Manager
Rebecca leads the contact centre with a focus on customer experience, operational excellence, and continuous improvement. She is experienced in building high-performing teams and ensuring consistent service delivery.
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Scott Prouse
National Manager – Client Retention & Growth
Scott brings 16 years in technology sales, eight of them with Ricoh New Zealand. As National Manager – Client Retention & Growth, he leads teams focused on strengthening relationships, growing account value, and delivering a consistent customer experience — combining commercial acumen with solution-led thinking to build long-term loyalty.
Stephen O'Leary
Head of Technical Services
Stephen has over 25 years of IT experience across service management, infrastructure, and security. He specialises in aligning technology with business outcomes, enabling organisations to build secure, flexible, and high-performing digital environments.