Support
Continuous innovation, to serve you better.
The Ricoh Support Center puts product, software and service support right at your fingertips. Here you can find phone numbers, send emails and even find answers to your questions in our Knowledge Base.
Contact Support
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Click here to place your consumables orders online
Need help? Click here to view user guide
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Click here to place your service call online
Need help? Click here to view user guide
Contact Centre
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Our Contact Centre is available Monday to Friday from 8:00am to 5:30pm to handle your service calls. If you require service outside these times an on-call technician can be arranged if required.
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Call Toll Free: 0800 80 7676
contact@ricoh.co.nz
Support Services
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Solutions / Technical Knowledge Base
Authorised / Technical support staff only.
Customer Feedback
Ricoh New Zealand welcomes feedback from customers in regard to any aspect of our products, service and support.
Please send any comments, suggestions, complaints or compliments you may have to the following e-mail address.
Ricoh Support
When you choose Ricoh technology, you're investing in the most advanced and reliable office equipment available today. And to further optimise your investment, Ricoh provides you with industry leading service and support.
Service issues resolved in less than four hours.
Over 20% of service calls resolved over the telephone via our New Zealand based National Contact Centre.
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