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 Ricoh’s @Remote utilises a single connected hardware appliance to collect device data, receive and report service and toner alerts, and enable remote firmware upgrades. A secure web portal is provided as the access point for device reporting. With @Remote, you can remotely manage devices, optimize device usage and reduce your TCO.
Features and Benefits
- The @Remote management system facilitates remote device management for your networked fleet of Multifunctional products and printers
- Intelligent alerts automatically notify service providers of devices needing service and toner
- Enables remote firmware upgrading and device adjustment
- Provides remote access to device utilization reporting
- Increased up-time and the ability to match device location to work load
- Automatic, accurate, and timely meter reads
- Usage reporting for the device fleet is accessible remotely from a secure (HTTPS) website using a web browser
- Ability to optimize for efficiency and cost reduction
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