3D Printer & Scanner Support

For MakerBot 3D printer & scanner products purchased in New Zealand please contact Ricoh New Zealand for support. Any support requests sent to MakerBot USA will be returned to Ricoh New Zealand, which may cause delay. For this reason please contact Ricoh New Zealand using this support contact form, or by calling 0800 80 76 76.

Online Information

  • For online information please visit This is useful for FAQs, general tips & tricks, tutorials and videos. .

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Ricoh Support

  • When you choose Ricoh technology, you're investing in the most advanced and reliable office equipment available today. And to further optimise your investment, Ricoh provides you with industry leading service and support.

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Service issues resolved in less than four hours.

Over 20% of service calls resolved over the telephone via our New Zealand based National Contact Centre.


View drivers and operating manuals.

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