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Toner Cartridge Recycling

Collections of used Ricoh toner cartridges and waste Ricoh toner containers are by way of a recycling collection box through an online request system.

New User?

To register to be set up for this program, you need to fill out the online application form.

What happens next?

1. After you’ve selected the send button the application form comes back to Ricoh to be checked to ensure everything is complete.
2. The application form is then forwarded to Croxley Recycling for set-up in the online request system.
3. You will be emailed a password within 2 working days, which you’ll need to change. You’ll then need to wait overnight for the system to activate your account. After that you can make your own requests.

Please note:
This form is only to register for online requests. Once you are set up and your account has been activated you can make requests for boxes and collections yourself.

Want to request a collection?

If you are already registered for the collection service you can MAKE A REQUEST here

What happens next?

1. Once you have selected the “Pay Now’ (there is no cost to Ricoh customers) you will receive a confirmation email.

2. Please allow up to 3 working days after making a request for deliveries and collections.
 Please Note: Box delivery and collection requests are actioned separately. When you request a box an order is sent directly to the distribution centre where our boxes are held. When you request a collection of a full box an order is sent directly to the courier company. This means you won’t get a box collected at the same time as your empty one is delivered. 

If you have any queries you can email us on tonerrecycling@ricoh.co.nz.


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